Effective Date: November 2024 (Last Updated: 2026)
At AwazeUrdu (awazeurdupk.com), we specialize in Urdu digital literature, audiobooks, audio production, and electronic resources. Please read below to understand how our digital products and audio orders are delivered.
1. 100% Digital Delivery (No Physical Shipping)
All items and services offered on AwazeUrdu are purely digital. We do not ship physical products, paper books, CDs, or USB drives to physical addresses. Therefore, no physical shipping charges, customs duties, or postal delays apply to any orders placed with us.
2. Delivery Channels & Methods
Depending on your preference and file sizes, your custom audiobooks and digital files will be securely dispatched through one of the following methods:
- Email: High-quality audio files or secure, private cloud download links (Google Drive / OneDrive / Dropbox) sent directly to your registered email address.
- WhatsApp / Telegram / Messenger: Direct audio file transmission or secure cloud links sent straight to your verified mobile number.
- Website Download Links: For free PDFs and public preview audios, direct instant download buttons are accessible immediately on the website.
3. Delivery Timelines
- Free Resources & PDF Books: Available for instant download 24/7.
- Standard Custom Audio Recordings: The delivery timeline depends on book length, word count, and recording complexity. Generally, individual chapters or short stories are delivered within 24 to 72 hours. Full-length books are delivered in installments or completed batches as agreed upon during order placement.
- Rush / Urgent Requests: If you require expedited recording, please notify our team when placing the order to discuss priority scheduling.
4. Delivery Fees
Digital delivery via Email, WhatsApp, and cloud links is 100% FREE worldwide. You will never be charged shipping, handling, or packaging fees.
5. Troubleshooting Delivery Issues
If you have placed an order and have not received your audio files or download link within the agreed timeframe:
- Check your email’s Spam, Junk, or Promotions folders.
- Verify that your email mailbox has sufficient storage capacity to receive audio attachments or cloud invitations.
- Contact us immediately on WhatsApp at +92 331 290 2466 or email info@awazeurdupk.com. We will resend your files or provide an alternative download link within a few hours.
